Membership and Administrative Assistant

Job Summary:

The Membership & Administrative Assistant is a proactive and detail-oriented individual responsible for the efficient day-to-day office operations at the Hispanic Metropolitan Chamber. This self-starter plays a crucial role in maintaining membership records, coordinating communications, and providing administrative support to ensure the seamless functioning of the Chamber.

If you are a dedicated professional with a passion for supporting the Hispanic business community, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are an ideal candidate for this position.

Key Responsibilities:

Office Coordination:

  • Manage day-to-day office functions, ensuring a smooth and efficient workflow.
  • Serve as the first point of contact for clients, members, and callers.
  • Respond promptly to inquiries.
  • Manage the daily operations of the office including inventory and ordering office supplies as needed.

Membership Management:

  • Update and maintain accurate membership records on all databases.
  • Coordinate membership communications, including newsletters and renewal reminders.
  • Organize and promote member events to enhance engagement.

Administrative Support:

  • Answer phones, greet clients and members, and provide excellent customer service.
  • Schedule initial meetings for clients, ensuring timely and efficient communication.
  • Collate and distribute mail and maintain organized filing systems, both electronic and physical.

Financial Administration:

  • Manage member accounts, update information in ChamberMaster daily, and assist with any account-related needs.
  • Work with Financial team to track invoices, upload them to the accountant’s portal for processing, and facilitate payment processes.

Executive Support:

  • Provide administrative support to the Executive Assistance as needed.

Facilities and Event Coordination:

  • Coordinate facilities and office equipment management, maintenance, and upkeep.
  • Assist in the planning and execution of Chamber events, handling logistics, catering, sponsors, speakers, programs, and promotional materials.

Required Qualifications:

  • Good interpersonal, written, and oral communication skills in English.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)
  • Bilingual (Spanish/English) highly preferred.
  • Ability to work in an active work environment.
  • Ability to prioritize and coordinate multiple projects simultaneously.
  • Demonstrated effectiveness working with diverse people and organizations.
  • Ability to take initiative and prioritize tasks using time-management and problem-solving skills.
  • A strong sense of personal integrity and professionalism.

Salary:

$21.00 – $24.00 per hour

Benefits:

  • Generous accrued PTO (vacation/sick time)
  • 100% health, dental, and vision coverage for employee
  • Up to a 3% simple IRA plan match
  • Monthly Wi-Fi, phone, and partial parking stipend reimbursement

Inquire about other benefits and perks offered to all full-time employees.

How to apply:

Applicants should submit cover letter and resume with the subject of “Applicant for Membership & Administrative Assistant” to:
Nicole Davison Leon, Executive Director
[email protected]

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